Dream Leggings

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Frequently Asked Questions

 

Dream Leggings, dreamleggings.com, DreamLeggings, Dream Leggings by Jen, the Facebook Page, VIP FB Group “Dream Leggings” and any other institution that the name Dream Leggings might be seen, are not associated or affiliated with any other group or venture. Dream Leggings is a solopreneur company, created and operated solely by Jennifer Thompson Kidd, CEO. There are no “Sales Reps”, Affiliates, or sellers authorized to publicly sell the Dream Leggings trademarked brand at this time.

The name and registered company/brand Dream Leggings is exclusive to Texas and the US. Any group or individual claiming to be affiliated with Dream Leggings is not valid and should be approached with the highest scrutiny. 


About Our Leggings:

Visit our store in Allen, Texas

Dream Leggings is located at:
Lone Star Mercantile
2031 W. McDermott Dr., 75013
(Corner of Custer and McDermott).

You can find the Dream Leggings *double* space on the "Bluebonnet" aisle, #A307/308. We've installed an oversized Chic and comfortable Dressing Room, with an oscillating fan to keep you cool while trying on your pretties! 

What is that super Buttery Soft material that Dream Leggings is made of?:

Our Dream Leggings are made with a Poly/Spandex blend (92% poly/ 8% spandex) that stretches to fit your unique body shape. It moves and grooves as you do and each piece becomes a second skin you’ll love to show off. This Magical Material is durable and breathable, fast-drying, and keeps bodies cool, dry and comfortable. It has a similar feel to bathing suit material. Try on one of these pieces and it will quickly become one of your closet favorites!

How do I care for my Dream Leggings?:

We strongly recommend washing your Dream Leggings inside out, in COLD water, with like colors (hand wash or gently cycle) and then hang to dry.

Ordering Information:

Do you have Daily Specials, Sales, or Promotions?

Currently we have a Special Promotion… Buy 5 pairs, get a 6th pair of your choice FREE, plus FREE USPS Priority Mail Shipping! Please contact us if you have any questions regarding this promotion at Info@DreamLeggings.com Can I combine coupon codes? Coupon codes cannot be combined. (If you are local and would like to pick up instead of having your order shipped, please CONTACT US for the Local Pickup Discount Code, along with an appointment time to pickup your order).

Excluding the usual ongoing Specials, you will be responsibnle for all shipping fees during other Special Sales, i.e: Flash Sales, Black Friday, Cyber Monday, etc.

*Please note that all “FINAL SALE” items are NOT eligible for return or exchange.

What are my payment options?

We accept all major credit cards including Visa, MasterCard, American Express and Discover as well as PayPal. You will be able to select credit card or PayPal payment during checkout. Unfortunately at this time we are not accepting any checks, including e-checks. If you have any trouble using your card, please contact CUSTOMER SERVICE at Info@DreamLeggings.com

Do you have Gift Certificates?

Yes we do! We have “DreamCash”! Forget the hassle and shipping charges! It’s the perfect gift for Dream Leggings fans when you are not 100% sure of what your loved one would want. Please use our search bar to easily find our Gift Cards you can purchase in multiple amounts. Just type "Gift Card" in the search menu (Pink Magnifying Glass at the top of your screen).


How much do you charge for sales tax?

If you are shipping to a location within Texas, we must charge 8.25% sales tax on your order.

Can I change or cancel my order?

Oops! Accidentally order the wrong size/print/item? Or maybe a little bit of buyer’s remorse? Email us right away while your order is still in the “Awaiting Fulfillment” or “Pending” stages. Info@DreamLeggings.com and we’ll do what we can to help you!

An item I love is out of stock! What can I do?

Don’t fret! We are always restocking! Dream Leggings inventory is generally restocked every two to three (2-3) weeks. The best way to stay up to date on our newest prints, as well as being directly involved with Dream Leggings itself is to join our fast growing Facebook VIP GROUP! 

If you're on Facebook and would like to join our VIP Dream Leggings group, please click the link here to request access! www.Facebook.com/groups/DreamLeggings

Also, be sure to sign up for our Email notifications – it’s an easy way to find out when sold out items have been restocked. That way, whenever the pattern comes back, you’ll be the first person to find out! Notifications are sent out automatically when stock is updated via email. 

I think I am in between sizes and I am not sure which size to get. Do you have a recommendation for me?

Unsure about which size to get? Keep in mind that our Dream Leggings are made from a fantastically stretchy material and acts as a “second skin” that is meant to be tight. As you wear our Dream Leggings, they will stretch with you and form to your specific body. Every woman has her own preference and we believe you should stay true to your body. If you prefer a tighter fit, we suggest trying the Reg. Adult size. They fit up to size 12/14. However, if a looser fit suits you better, try out the Plush size! Plush fits sizes 12-18/20. We also have a limited selection of a larger Plush size, “Plush XL”- fits 3X/4X.

How much is Shipping?

Shipping is automatically calculated at Checkout. Simply add items to your cart and proceed to the Checkout Page where you will be offered Shipping Method choices and their prices. $6.00 is the charge of Shipping.

What domestic shipping services do you offer?

USPS FIRST CLASS MAIL – All domestic orders under 1 lb. will receive first class mail shipping. Your package will be delivered within three to five (3-5) business days (once shipped from our warehouse in Dallas, Texas). You will be able to track this shipment via USPS TRACKING. $6.00 Flat Fee.

USPS PRIORITY MAIL – All domestic orders over 1 lb. will receive priority mail shipping. Your package will be delivered within two to three (2-4) business days. You will be able to track this shipment via USPS TRACKING. 

*During Special Sales, all shipping fees are to be paid by the buyer. Depending on your order and weight, shipping will be $6.00 

Do you ship outside of the USA?

Currently we do not ship internationally, only in the United States.

How long will it take to get to me?

All orders ship from our warehouse in Dallas, TX. Most orders will ship out within two to five (2-5) business days of ordering. (Jen tries her best to ship out immediately, so usually same day shipping! :-) All PRE-ORDER items are usually around 1-2 weeks. You should add the ship time to the processing days. We DO NOT ship on Saturdays, Sundays or holidays.

Once we're finished preparing your order, you will receive an e-mail informing you that the order has shipped which will include tracking information. Shipping times depend on your shipping method and where you are located. We do not guarantee delivery times.

*NOTE: Once packages leave our possession, they are no longer Dream Leggings responsibility. If you have any issues with USPS delays, missing packages, etc, you must contact USPS or your local Post Office, and provide your tracking number so they can help you. In case of the RARE and unfortunate event that your package becomes lost or missing, all parcels are insured. 

You can check out our Shipping Information page or look at www.USPS.com to see their suggested timeline for shipping.

Note: Orders placed during weekends, special promotions (Black Friday/Cyber Monday) and holidays may take additional processing time due to increased order volume. Please allow 1-2 extra days for order processing.

Can I have my package rushed?

Absolutely! Please email us for Rush Orders, Info@DreamLeggings.com

What if I'm not home when my package arrives?

For orders sent via USPS, most Dream Leggings packages will fit into a mailbox. We send our Leggings in cute Designer mailer bags so be sure to look out for them in/around your mailbox, (or for larger orders we use the white USPS Priority Envelopes). 

Something in my order is damaged!

Oh no! We are sorry to hear that you have an issue with your Dream Leggings and will be happy to replace them. (As long as it meets the guidelines listed below, under Returns & Exchanges). Please email us at Info@DreamLeggings.com and we will send you information on how to start the return / exchange process. 

Do I need an Account to place an order?

You can shop at DreamLeggings.com without creating an account. However, register with us and you'll be able to enjoy the following benefits:• Track your orders and review past purchases• Save your address and card details so you can shop even easier and faster! 

We are always interested to know what our customers are liking/loving/wanting! Post/Comment/Share on our official Facebook Biz PageVIP Group, Instagram Feed! *You will need to click the "Join Now" button on the FB VIP Group, and one of the Admins or myself will approve you. 

Thank ya'll so much for shopping Dream Leggings! 

xoxo,

Jen

 

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